As Kim mentioned in her latest blog, we’ve been doing quite a few website reviews of late, which means looking and researching many, many websites.
Most people tend to underestimate the power of good wording on a website, for most it’s about making it visually appealing and maybe having some cool effects.
So I thought I’d put together a bit of a list of the most common website copy crimes I come across.

Feel free to suggest and discuss others that make your list.
1. What do you actually do?
It’s surprising how many websites I come across where it takes me at least 30 seconds to figure out what it is they do. I think some businesses think that because they know what it is they do, they assume so does everyone else.
I figure you have 20 seconds at the most to communicate to a visitor what your site is all about and if you haven’t got them by then, they will be on to your competitor’s site.
For service orientated sites, the priority is not only telling visitors what you do but also giving them an idea what they will get out of it.
The trick in doing this comes from why clients use your service or what they are looking for.
For example, say you’re a business consultant that offers business planning advice, you might say on your home page,
“Business consulting expert offering business planning services”
But it would be better to say,
“Helping you develop and implement business plans that work”
If you are someone wanting a business plan, isn’t that what you want, someone to help you put together one that works?
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